Welcome to Engineering Prescription’s website (www.engineeringprescription.com). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction

1.1. Purpose: These terms and conditions govern your use of our website and the services we provide, including Central Air Conditioning & Cold Storage Systems, VRF & Split Conditioning Systems, Kitchen Hood & Ventilation Systems, Fire Protection, Detection & PA Systems, and all related spare parts.

1.2. Acceptance: By accessing our website or using our services, you accept these terms and conditions in full. If you disagree with any part of these terms, please do not use our website or services.

2. Services

2.1. Description: We offer design, installation, maintenance, and repair services for a variety of HVAC and fire protection systems.

2.2. Modifications: We reserve the right to modify or discontinue any service at any time without prior notice.

3. Orders and Payments

3.1. Placing Orders: Orders for our services or spare parts can be placed through our website, by phone, or in person.

3.2. Payment Terms: Payment terms will be specified in the invoice provided. We accept various forms of payment as indicated on our website.

3.3. Pricing: All prices are subject to change without notice. We strive to ensure accuracy but are not responsible for typographical errors.

4. Delivery and Installation

4.1. Scheduling: Delivery and installation times will be scheduled at the time of order. We aim to meet agreed deadlines but are not liable for delays due to unforeseen circumstances.

4.2. Site Requirements: The customer is responsible for ensuring the installation site is ready and compliant with all relevant regulations.

5. Warranty and Returns

5.1. Warranty: We offer a warranty on our products and services as specified at the time of purchase. Warranty claims must be made within the warranty period.

5.2. Returns: Spare parts may be returned within 30 days of purchase, provided they are unused and in original packaging. Custom orders are non-refundable.

6. Limitation of Liability

6.1. No Liability for Indirect Damages: We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

6.2. Maximum Liability: Our maximum liability for any claim related to our services or products is limited to the amount paid by the customer.

7. Intellectual Property

7.1. Ownership: All content on this website, including text, graphics, logos, and images, is the property of Engineering Prescription and is protected by intellectual property laws.

7.2. Use of Content: You may not reproduce, distribute, or use any content from our website without our prior written permission.

8. Privacy

8.1. Data Collection: We collect personal information as necessary to provide our services. This information is handled in accordance with our Privacy Policy.

8.2. Consent: By using our services, you consent to the collection and use of your personal information as described in our Privacy Policy.

9. Governing Law

9.1. Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction where our company is established.

10. Changes to Terms

10.1. Modifications: We may revise these terms and conditions at any time. Changes will be posted on our website and will take effect immediately upon posting.

11. Contact Information

11.1. Inquiries: If you have any questions about these terms and conditions, please contact us at:

Engineering Prescription
Email: info@engineeringprescription.com
Phone: 880 18963-07191
Address: House-12, Road-08, Block-B, Hirajheel R/A, Mirpur-14, Dhaka-1216, Bangladesh.